Total Quality Management

Friday, 4 – 12 – 2014

 

Total quality Management ;

  1. Devised bye Edward Deming to Improve efficiency of flexible work teams.
  2. Broad Goal is continuous improvement.
  3. Worker in TQM system are expected to make suggestion for improving all aspect of the work and are expected to share their specialized knowledge with management so that it can be communicated throughout the organization.

 

Components Of Change Through TQM

System People
 Change Through TQM

Processes

 management

 

Sumber ;

 

 

 

 

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